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How can I sign up for the service? |
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Click on "New User Sign Up Here" link available in almost each page or click here. |
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How do I place a call? |
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Search for a local access number from access-number page and follow these steps |
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STEP 1 : Dial local access number |
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STEP 2 : If calling phone is registered, at the prompt enter the destination number as COUNTRY + PHONE. Please do not dial 011 before entering the COUNTRY code. |
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If your phone is not registered, enter the PIN number and dial the destination number |
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How can I register a phone number so I do not have to enter PIN when placing a call? |
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Login to your account >> Click "Change Phone number" >> and Click UPDATE |
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Though I have registered my phone, I am being asked to enter PIN? |
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Please make sure that Caller-ID is not blocked when you are calling from registered phone number. |
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Can I call from a pay phone? |
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Yes, but you will need your PIN number to make a call. |
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How is calling time calculated? |
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Each call is rounded to nearest higher minute. |
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Ex: If you call for a duration of 9 min 45 sec, then its calculated to 10 minutes |
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Why does my call fail, even if I dialed a valid number? |
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Certain numbers could not be terminated such as Toll free numbers like 1800, 1900 etc., |
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If you experiencing the problem for other numbers, please raise a ticket with customer support. |
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Can I use your service, if I have my caller ID blocked? |
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Yes, if have blocked Caller-ID on your registered phone, you can dial *82 before dialing the access number. |
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